Privacy policy

This policy describes personal data handled for Subscribe Lab / ChainFuel at chainfuel.tap365.org. Card data for a Paddle checkout is collected by Paddle.com, the merchant of record. We do not take or store your card number for those orders.

1. Data we process

• Account email, account id, login time, IP address, and basic device and browser data.
• API path, model name, status code, latency, token or quota use, error type, and billing records.
• Prompts, files, and model outputs you choose to send through the gateway. Request and response bodies are not stored by default. A short troubleshooting copy is kept only when needed and is deleted or anonymized within 72 hours in the ordinary case.

2. Why

We use this data to run the account, deliver API calls, bill, prevent abuse, fix faults, and meet legal duties. We do not sell personal information.

3. Where it goes

Servers, staff, email, CDN, cloud, payment, and upstream AI providers can be in Singapore, the United States, Japan, Europe, or elsewhere. You agree to that transfer so the service can run. If you send someone else’s data, you must have the right to send it.

4. How long

• Account data: while the account exists, then deleted or anonymized within 30 days after closure, unless the law requires longer.
• Passwords and API keys: not stored in plaintext.
• Usage, invoices, and audit logs: kept for the shortest period needed for billing, disputes, and security.

5. Your requests

Email privacy_sublb@newsletter.tap365.org to access, correct, export, or delete your data, or to report abuse. Include the account, time, and what you want. Abuse reports are acknowledged within 2 business days. For data Paddle holds as merchant of record, you can also contact Paddle.

6. Security

We use access control, least privilege, encrypted secret storage, and rate limits. If an incident affects your account, we notify you by email or an in-site notice after we know the scope, as the law requires.

隐私政策

Paddle 结账的卡数据由 Paddle 收取，我们不保存卡号。账户、用量、账单和你主动提交的请求会按上面的期限处理。不出售个人信息。隐私与滥用请写 privacy_sublb@newsletter.tap365.org。